MacDermid Graphics Solutions, has promoted Adrien Bourguignon to director of global application support and appointed Mark Fleming as director of global equipment operations.

Both positions part of MacDermid’s plans to become more customer-centric. Mr Bourguignon will create, implement, and manage global benchmarking tools, methods, and templates used by regional support personnel. Mr Fleming’s new role will streamline MacDermid’s equipment strategy and operations, including solvent processing systems, liquid photopolymer equipment, and exclusive LAVA thermal systems.

Mr Bourguignon joined MacDermid in 2013 as an applications specialist and transitioned to European technical coordinator in 2015. In his new role, he will ensure the customer’s technical service experience is effective, efficient, and consistent globally. Mr Fleming joins MacDermid with over 20 years of Graphic Arts experience, most recently with HP Inc.

While at HP, he held various leadership roles in customer experience, supplies, and service for the Americas. Mr Fleming will formalise MacDermid’s global equipment strategy, enhancing worldwide service and support systems infrastructure and practices.

‘I am excited about Adrien and Mark’s new roles. Our vision for local support teams with global leadership is now in focus,’ stated Brad Wills, Global Senior Vice President. “Adrien and Mark will  transform our standards for technical service and equipment, ensuring the continued success of our customers.’

Mr Bourguignon and Mr Fleming will report to Ryan Vest, director of innovation and technology, and will reside in Castelnau-le-Lez, Occitanie, France, and Atlanta, GA USA, respectively.