The first Asahi AWP 4835-P water-washable plate processor to be installed was done so at the Comexi Manel Xifra Boada Technology Centre, using Smart Glass technology.

This approach to installation was driven by pandemic-imposed travel restrictions, forcing a decision to either delay the project or utilise alternative technologies to start up the system. Comexi had already experienced Smart Glass technology as part of its service offering significantly helped make the process smooth between both companies and resulted in defining our standard remote support operating procedures which can be used for future installations, saving time, eliminating the need for travel, and providing an overall more effective experience for the operators at the installation site.

‘The Smart Glass installation was great! Everything was well prepared, and it went smoothly from the very beginning,’ said, Yago Luling, technical consultant & pre-press manager at Comexi. He continued, ‘The installation was done in a few days, and the Comexi team was given a subsequent training on platemaking in detail. Smart Glass support for this type of activity is ideal as it provides flexibility regarding the installation date when it comes to any last minute changes, but it also saves 2-3 days of engineering travel time and costs.’

Another important advantage noted by Mr Luling was the fact that by its very nature, the process gave staff more hands-on experience with the equipment than they might have had during a normal on-site installation. He added, ‘All members who participated in the installation were really motivated to learn how the processor works, both for operation and for future maintenance. This approach is ideal for this type of installation!’