After sales manager appointed by Edale
Published: 1 December 2020 | No comments yet
Shaun Buchanan, after sales manager, with an FL3 Flexographic label and packaging press
Edale has appointed Shaun Buchanan as its new after sales manager, to lead the company’s customer service team dealing with existing and new customers.
Mr Buchanan is a mechanical engineer, with over 25 years of technical and commercial experience. With a focus on continuous improvement he will be using his know-how from former roles in detailed engineering, aircraft fitting and aircraft engine maintenance with companies such as Rolls-Royce and Lufthansa.
Mr Buchanan commented, ‘I’m so excited to be joining the team at Edale. Unfortunately, my last 20 years in aviation was cut short by Covid-19, however I’m so pleased for this opportunity with a local company whose focus is on innovation and continue to invest in R&D and creating and building amazing technology for our long-term future.’
James Boughton, managing director of Edale, added, ‘Our customer service is of utmost importance to us and we are delighted that Shaun has joined the team. His engineering, technical and commercial expertise will be a real asset. We have customers worldwide who we support from initial consultation, design and build through to production and installation. Our mission is to provide world-class, after-sales service and support.’